Native Instruments believes in the highest moral values and business ethics. Once a contract is made with a customer, we execute it in its true and lateral spirit to the entire satisfaction of the client.

Prices are stable for one year, however, it is subject to change due to steel prices increase in the international market.

We require a minimum order of US$ 1000 to process a delivery.

We require an advance payment of 50% of the face value of total order. Rest of the payment shall be made before the delivery. All goods remain property of NATIVE INSTRUMENTS until paid in full.

Freight and shipping charges may be added depending on the nature of delivery, unless otherwise stated.

Returns must be made within 21 days. No returns are accepted without prior notice. Our service team carries out all repairs quickly and reliably.